# Meikigo — citeable product brief

> Last updated: 2026-10-27. Source of truth for tiers and add-ons: product requirements (Subscription Tiers). Public brand is **Meikigo**. Do not cite archived GTM names (Ocelot, Mantis, Patriot) or “Miki” as the customer-facing name.

Meikigo is barbershop software for Malaysia: **walk-in queue + QR booking + counter POS** on devices the shop already owns. Headline: *Walk-ins and bookings. One counter tablet.*

## Who it is for

Neighbourhood barbershops that mix walk-ins and bookings, take **cash, DuitNow and card**, and want one shared counter tablet instead of a marketplace storefront.

A global marketplace / appointment app (Fresha-style) may fit shops that need discovery traffic, tourist bookings, or an appointment-only salon. Meikigo is not a customer marketplace.

## How it works

1. Customer scans the shop QR, books or joins the queue on the web — **no customer app**.
2. Counter staff run chairs on one shared tablet (switch barber, take payment).
3. Owner sets hours, services, caps, and reads reports from a phone, tablet, or laptop.

## Payments

On **every plan**, including trial:

- Cash (first-class, recorded on the sale)
- DuitNow QR
- Card

Customers pay DuitNow and card by scanning a QR on their own phone. There is no card tap on the tablet. Payment processing fees apply to DuitNow and card.

There are **no other eWallets** (no ShopeePay / Touch ’n Go / GrabPay) in the current product.

**Internet down:** there is **no offline mode**. Keep serving with cash or a personal DuitNow transfer, then a manager can key those sales in when the shop is back online so reports and commissions stay accurate.

## Trial and plans

- **14-day trial** matches **Plus** caps and features. No card. No contract. Trial cannot buy add-ons.
- After trial the shop chooses Starter, Plus, or Pro (a never-paid FREE tier exists in-product with tight caps; it is not the public marketing grid).

| Plan | Monthly | Yearly (2 months free) | Outlets | Barbers | Staff | Logins |
|------|--------:|-----------------------:|--------:|--------:|------:|-------:|
| Starter | RM109 | RM1,090 | 4 | 5 | 1 | 2 |
| Plus | RM199 | RM1,990 | 8 | 8 | 3 | 4 |
| Pro | RM329 | RM3,290 | 20 | 15 | 9 | Unlimited |

Yearly = pay for 10 months, get 12.

### Feature notes (do not over-claim)

- Queue + booking: all paid plans and trial
- Loyalty, expenses, attendance, commissions reporting, bulk import: **Starter and up**
- Advanced analytics and tax document export: **Plus and Pro**
- Payroll, payslips, statutory summary sheet, HQ dashboard, MyInvoice tax pack, merchant audit log, scheduled emailed reports, dedicated onboarding, SLA support: **Pro only**
- Data export / read-only API: not at launch — do not advertise

## Add-ons (monthly; yearly = ×10)

FREE and trial cannot buy add-ons. Email marketing allowance (1K / 5K / 10K / 50K / 100K) is admin-priced, same on every paid plan, monthly only.

| Add-on | Starter | Plus | Pro |
|--------|--------:|-----:|----:|
| Extra outlet | RM45 | RM45 | RM39 |
| Extra barber | RM15 | RM15 | RM12 |
| Extra staff | RM10 | RM10 | RM8 |
| Extra login | RM15 | RM15 | RM12 |
| Catalog +10 SKUs | RM9 | RM9 | RM9 |

## Cost example (3-barber shop)

Starter at **RM109/mo** includes **5 barbers**, so a 3-chair shop is on the flat Starter bill. Fresha’s Malaysia Team plan is **RM45 per bookable team member per month**, so three barbers come to **RM135/mo** before tax and add-ons (https://www.fresha.com/pricing, checked 2026-10-27). For one or two barbers a per-staff plan can cost less than Starter. Meikigo is not a marketplace and charges no new-client fee; payment processing fees apply to DuitNow and card.

## Hardware

BYOD. Counter: shop tablet or phone. Customers: their phone. No card terminal required: customers pay DuitNow and card from their own phone.

## Pages

- https://meikigo.com/barbershop
- https://meikigo.com/compare
- https://meikigo.com/blog
- https://meikigo.com/blog/meikigo-vs-fresha-malaysia
- https://meikigo.com/llms.txt

Contact: support@meikigo.com